Terms and Conditions - Ealing House Clearance
Welcome to Ealing House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to abide by these terms.
1. Introduction
Ealing House Clearance provides comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our aim is to offer efficient, respectful, and environmentally responsible clearance solutions.
1.1 Acceptance of Terms
By utilizing our services, you accept and agree to comply with the following terms and conditions.
1.2 Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to our website.
2. Services Provided
Our house clearance services include:
- Residential Clearance: Clearing out homes, including removal of furniture, appliances, and personal items.
- Commercial Clearance: Clearing office spaces, retail stores, and other commercial properties.
- Specialist Clearance: Handling of delicate or valuable items with care.
2.1 Scheduling
Appointments are scheduled based on availability. We aim to complete clearances promptly and efficiently.
3. Payment Terms
Payment for our services is due upon completion of the clearance. We accept various forms of payment, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is transparent and based on the volume of items and complexity of the clearance. A detailed quote will be provided before commencing work.
3.2 Refunds and Cancellations
Refunds are assessed on a case-by-case basis. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.
4. Client Obligations
Clients are responsible for:
- Ensuring access to the property for the clearance team.
- Clear identification of items to be retained or removed.
- Notifying us of any hazardous materials present.
4.1 Hazardous Materials
Our team cannot remove hazardous materials such as asbestos, chemicals, and other dangerous substances. Clients must arrange for their disposal and inform us prior to the clearance.
5. Liability
Ealing House Clearance strives to handle all items with care. However, we are not liable for pre-existing damages or unforeseen circumstances beyond our control.
5.1 Insurance
We maintain liability insurance to cover accidental damages during the clearance process. Clients are encouraged to discuss specific insurance needs prior to commencement.
6. Data Protection
We are committed to protecting your personal information. All data collected during the clearance process will be handled in accordance with applicable data protection laws.
6.1 Use of Data
Client information is used solely for the purpose of providing our services and will not be shared with third parties without explicit consent, except as required by law.
7. Dispute Resolution
In the event of any disputes arising from our services, we aim to resolve them amicably through direct communication. If unresolved, disputes may be referred to alternative dispute resolution mechanisms.
7.1 Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Ealing House Clearance operates.
8. Termination
Either party may terminate the agreement in accordance with the conditions outlined in these terms. Termination procedures must be followed as specified.
8.1 Effect of Termination
Upon termination, any outstanding obligations up to the date of termination must be fulfilled by both parties.
9. Force Majeure
Ealing House Clearance is not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, or other unforeseen events.
10. Miscellaneous
These terms constitute the entire agreement between the client and Ealing House Clearance, superseding any prior agreements or understandings.
10.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
By choosing Ealing House Clearance, you agree to these Terms and Conditions.